JOHANNA KEARLEY LCSW, EMDR, CIMHP
Healing Tree LLC
Protecting Your Information
Technology & Privacy
As technology and artificial intelligence become increasingly woven into everyday life, many people are noticing both the benefits and the emotional costs that can come with constant digital connection. From overstimulation and information overload to concerns about privacy, authenticity, and human connection, technology is shaping the way we think, feel, and relate to one another in profound ways. Because of this, I believe it is important to approach mental health care thoughtfully and intentionally. The therapeutic space should remain a place of genuine human connection, trust, and confidentiality. With these values in mind, I maintain careful boundaries around the use of technology and AI within my practice and prioritize approaches that help protect the privacy and personal information of the clients I serve.
Use of Artificial Intelligence
In an era of increasing digital automation, many mental health practices are beginning to incorporate AI-assisted session recording, automated transcription services, and software-generated clinical notes as a way to improve efficiency and reduce administrative workload.
While these technologies are becoming more common within the field, I have made the intentional choice not to use AI-assisted session recording or automated clinical note generation in my practice. I also choose to maintain handwritten clinical notes that are securely stored in a locked location rather than within cloud-based electronic health record systems.
Protecting the privacy, dignity, and deeply personal mental health information of my clients is something I take seriously, and I believe the therapy space should remain grounded in human presence, discretion, and trust. My approach reflects a commitment to creating a therapeutic environment where confidentiality and personal connection remain at the center of care.
Balancing Accessibility and Privacy
While telehealth has made therapy more accessible and flexible for many people, I believe it is important to acknowledge that no online platform can fully replicate the privacy and security of an in-person conversation held within a protected office setting. For clients who are able and comfortable attending in person, face-to-face sessions are generally preferable from a confidentiality standpoint.
At times, however, online therapy may be the most practical or supportive option due to health concerns, scheduling needs, travel, or life circumstances. When telehealth is utilized, I use Doxy.me, a HIPAA-compliant platform that uses encrypted technology designed to help protect client information and maintain confidentiality.
Even so, all internet-based communication carries inherent limitations and risks that cannot be entirely eliminated. Because of this, I strive to use technology thoughtfully and minimally while remaining transparent about both its benefits and its boundaries.
